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We integrated co-browsing into our live chat. This makes it a easier to understand and help the customer.
Let visitors rate a chat directly after the conversation is ended.
Handle Multiple Chats
We made it easier to handle multiple chats simultaneously and never lose track of all active chats.
Once you are logged into LiveChat.me, visitors will be invited to chat with you automatically.
Receive a call? Use the Pause function to temporarily stop new chats from coming in per agent.
Send pre-defined responses to save time and maintain consistency.
Use your current reporting system like Google Analytics to see the impact of cobrowsing with live chat.
Integrate our chat into your current workflow.
Runs on all mobile devices like iPhone, iPad and Android based devices.