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ICT Impact for Cobrowsing

Co-browsing

Copy and paste this code to every page where you want the co-browsing digits to display.

<p id="wwwchannelme" data-code="account">0000</p>
<script type="text/javascript" src="//channel.me/siteconnect.js"></script>

Optional privacy settings

Form Field Masking

This option is only necessary if you want to mask certain fields in a form.

In some cases you don't want a sales or support agent to see customers sensitive data, like credit card information. Add the right class to mask certain form fields.

Example:

<input class="cobrowsing_nosync">

Example:

<input class="cobrowsing_agent_disabled">

Example:

<input class="cobrowsing_nosync cobrowsing_agent_disabled">

Private Elements

This option is only necessary if you want to mask or remove certaint elements on a page.

In some cases you don't want a sales or support agent to see sensitive parts of a page.

By adding the attribute data-cobrowsing to any valid html5 element it is possible to hide, or totally remove it from the agent's view. This makes it easy to remove sensitive and unwanted parts of visitors interface from the agent's view.

This makes it possible integrate cobrowsing with other site tools like live video chat, or chat solutions from external parties.

Example:

<div data-cobrowsing="hidden" >
  <p>This entire section, including the "div" is removed from the view of the agent.</p>
</div>
<div data-cobrowsing="disabled">
  <p>The contents of the "div" is removed from the view of the agent.</p>
</div>

Contact Support

Monday - Friday / 9:00 - 17:00 Amsterdam
  • support@channel.me
    30min response time
  • +31 20 68 16 734
    1min response time

Questions? Call +31 20 6816734

Free Cobrowsing & Chat Demo

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Once you've filled out the the form, we'll reach out to you and schedule a 1-on-1 demo.