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Supporting Web Fonts

Many websites make use of a custom font. Normally this would not be a problem for your customers but when in a co-browsing session this can be a problem for the agent. This is due to the fact that the site is not being loaded from the same domain. In such cases, the default font is used and can lead to the site being shown differently for the agent. To remedy this, the following script needs to be placed in the .htaccess or httpd.conf file:

        if ($filename ~* ^.*?\.(eot)|(ttf)|(woff)$){

                add_header Access-Control-Allow-Origin *;
        }
       
For more information on this script, please see the following article: http://davidwalsh.name/cdn-fonts.
If you have any other questions, please contact support.

Contact Support

Monday - Friday / 9:00 - 17:00 Amsterdam
  • support@channel.me
    30min response time
  • +31 20 68 16 734
    1min response time