March 2020

26 March 2020 written by Phill @ Channel.me

Better experience for Visitors when being transferred

We have updated the transfer process between support users so that Visitors receive a more informed experience. Support users will also benefit from these changes with additional informative messages being shown during outgoing/incoming transfers.

Site improvements

We've reduced the amount of code used to display our website, so that our visitors have a faster experience while browsing our site. These benefits extend to the logon pages.