We haven't written anything about updates for a long time. Not that we didn't do any updates , we just didn't take the time to write anything here. From now on we will write the technical details of our updates in this location. Today we have updated our site and changed the following:…Read more
As you may have noticed on our online Roadmap (URL), we are currently working on a new user interface for channel to make it easier to choose which activity you will be performing when you log in. This will make it possible for supervisors, for instance, to log in to Channel.me and not have to deal…Read more
In this update of the Channel.me live server, we have included co-browsing statistics and completely overhauled back end security to make it easier for us to add new features in the future. If you now log in as an agent you can click the Analytics menu at the top and select Cobrowsing Statistics:…Read more
This release of Channel.me contains a couple of new features as well as a complete re-write of the access control features to future proof Channel.me and improve security. The first feature is the ability to tag your chats. You can create your own topics and assign them to chats once a chat is…Read more
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