September 2018

    14 September 2018 written by Maas @ Channel.me

    The first update after our holiday period. We have updated: Cobrowsing & Chat : Improved the security for sites working with DigiD. Chat : Fixed a UI problem for users who have more than 20 chat topics. Channel.me site updates: Vacancies (yes we are hiring) are loaded from our CMS. https:…

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    August 2018

    1 August 2018

    We haven't written anything about updates for a long time. Not that we didn't do any updates , we just didn't take the time to write anything here. From now on we will write the technical details of our updates in this location. Today we have updated our site and changed the following:…

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    June 2017

    1 June 2017

    As you may have noticed on our online Roadmap (URL), we are currently working on a new user interface for channel to make it easier to choose which activity you will be performing when you log in. This will make it possible for supervisors, for instance, to log in to Channel.me and not have to deal…

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    May 2017

    3 May 2017

    In this update of the Channel.me live server, we have included co-browsing statistics and completely overhauled back end security to make it easier for us to add new features in the future. If you now log in as an agent you can click the Analytics menu at the top and select Cobrowsing Statistics:…

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    April 2017

    10 April 2017

    This release of Channel.me contains a couple of new features as well as a complete re-write of the access control features to future proof Channel.me and improve security. The first feature is the ability to tag your chats. You can create your own topics and assign them to chats once a chat is…

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