What is cobrowsing?

Showing is better than telling.

Cobrowsing allows your support team to share the browsing experience with your site's visitors.

During cobrowsing, both your customer and the support agent can interact with the webpage while they discuss the visitor's issues through a shared chat.

This allows the agent to quickly guide the customer through to a solution, showing them where to click and enter details.

A better interaction with the agent means a faster resolution and a happier customer!