On a daily basis, our customers solve the following problems with our Cobrowsing and LiveChat:
We listened to thousands of contact center agents to create the software they wanted. Everything about our software is designed to be better for agents.
Every day we connect people who share interest. We do this because we believe together is better.
Like WhatsApp we use the programming laungauge Erlang to support high traffic websites. 80% of all phone messages are handled by telephony systems built with Erlang.
Cobrowsing is like screen sharing(for example TeamViewer) but web based and designed for sales & support teams.
Your website visitors can share their browser screen with a contact center agent.
This allows the agent to see what the customer is talking about in less than 2 seconds.