Documentation

New features

Login without password Added June 2020

For co-browsing agents

Sticky Notes

For live chat agents

Accepting Chat Requests

Chat Transfer Updated May 2020

Quick Responses

For supervisors

Managing Agents

User Permissions

Chat Topics

Channel.me Analytics

Google Analytics

For IT

Co-Browsing Optimizations

Co-browsing Security

Scrolling DIVs

Session Affinity

Supporting Web Fonts

Form Field Masking

For developers

Javascript API

Group Availability API

Analytics API

Chat History API Added August 2020