Software company from Amsterdam.
Software can be frustrating for contact center (agents).
Not all users are highly technical or immediately understand what will happen when they click a certain button in an interface.
If agents don't understand what will happen, they will not click on it and thus not use it. You'll end up with software that has a lot of unused features.
We work closely together with the people who use it. See how we work together on our Roadmap
Every day we connect people who share interest. We do this because we believe together is better.
Like WhatsApp we use the programming laungauge Erlang to support high traffic websites. 80% of all phone messages are handled by telephony systems built with Erlang.