April 2017

This release of Channel.me contains a couple of new features as well as a complete re-write of the access control features to future proof Channel.me and improve security.

The first feature is the ability to tag your chats. You can create your own topics and assign them to chats once a chat is complete. This makes it possible to categorize your chats:

The online roadmap item for this feature can be found here.

The other major feature change is the ability to now set a global access right for co-browsing control. The Co-browsing Security Setting of View Only is set on a business account level and overrides any other settings for this option.

The online roadmap item for this feature can be found here.