• Hosted in the EU
  • GDPR Compliant
renderCallcenterV01

Customer Service Software

Software designed for customer service.

channelme-koala-agent-customer

Co-browsing

Help your visitors as though you were in the same room. Fill in forms together digitally, advise on best options, and even guide them through complex multi-step "wizards".

Learn more about Co-browsing

channelme-koala-chat

Live Chat for customer service

No more stress dealing with multiple chats at the same time.

Chat software specifically designed for high volume customer services.

Learn more about Live Chat

Problems We Solve For Customer Service

On a daily basis, our customers solve the following problems with our Co-browsing and Live Chat:

  • Agents struggle to understand what the caller is doing on company's website
  • Back-and-forth email chains from customers trying to explain their issue
  • Visitors leaving the sales funnel
  • Average NPS and CES