Customer Service Software
Software designed for customer service.
Co-browsing
Help your visitors as though you were in the same room. Fill in forms together digitally, advise on best options, and even guide them through complex multi-step "wizards".
Live Chat
Our live chat feature enables real-time conversations with website visitors while co-browsing their pages. You can personalize your conversations, tailor your services, and get your customers to convert faster. This allows you to quickly resolve any issues they may have and provide first-class customer support.
Problems We Solve For Customer Service
On a daily basis, our customers solve the following problems with our Co-browsing and Live Chat:
- Agents struggle to understand what the caller is doing on company's website
- Back-and-forth email chains from customers trying to explain their issue
- Visitors leaving the sales funnel
- Average NPS and CES
