Problems We Solve For Customer Service
On a daily basis, our customers solve the following problems with our Co-browsing and Live Chat:
- Agents struggle to understand what the caller is doing on company's website
- Back-and-forth email chains from customers trying to explain their issue
- Visitors leaving the sales funnel
- Average NPS and CES
Co-browsing
Help your visitors as though you were in the same room. Fill in forms together digitally, advise on best options, and even guide them through complex multi-step "wizards".
Live Chat
Chat based contact center software designed to manage high volume of inbound chat.