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  • GDPR Compliant

Proactive Chat

Proactive Chat

What Is Proactive Live Chat?

Proactive chat lets you show a popup window asking a visitor if they need help before they leave your website.


Where Can I Change Proactive Live Chat?

You can activate proactive chat per group.


Go to your group overview and open the right group: https://channel.me/account/groups

In this example the chat pop-up displays after 30 seconds: